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FOIAworks
WRI Solutions > FOIA Support
FOIA Support
What We Do
Among the many professional services WRI offers, we help agencies respond to and process FOIA requests, and adhere to Privacy Act regulations. During the last 20 years there has been an increase in FOIA requests following various Executive Orders that have simplified and broadened the FOIA process. WRI provides FOIA analysis and support services to government agencies to meet this growing demand. We have experience in providing many levels of FOIA support from creating a new, standardized response process to restructuring an existing process to reduce backlog and response time.
Proven Effectiveness
Wagner Resources has extensive experience supporting government agencies in the formulation of policy and execution of FOIA analysis and documentation. Our staff has an intimate knowledge of reporting, communication, and tracking needs and concerns that only come with first-hand experience. Over the years we have developed these main keys to successful FOIA execution:
- A knowledgeable staff - We provide FOIA analysts with prior experience who can excel in responsive document review, screening, and redaction. You can expect our staff to successfully identify legal issues, identify applicable FOIA exemptions, and recommend determinations.
- Proper filing and documentation from receipt of FOIA Request to the final Response Letter
- A standardized workflow process - Increases responsiveness and decreases response time
- Clear inter- and intra-agency communication
- Detailed internal tracking and reporting of FOIA Requests
Guaranteed Quality
WRI maintains a flat organization, which allows visibility of all projects at all levels of management. Internal project reports and reviews are designed to highlight any problems that may require attention. In a typical contract for FOIA Support Services, the WRI Team Lead or Project Manager will maintain case tracking and a Team Case Log. This data is reviewed weekly to determine case statuses and timeliness of responses, which are then used to plan future training schedules and case load mitigation methods. Therefore, the WRI Client is assured maximum efficiency from all FOIA specialists and a well-managed case load.
Product: FOIAworks
Over the course of many years providing FOIA Support we have come across a recurring need for a fully automated FOIA case management system. Too many agencies rely on ad hoc databases or incomplete commercial FOIA applications to track and document their FOIA processes. However, these systems lack automated workflow, specialized levels of user access, and/or compatibility with existing databases. Therefore, WRI developed FOIAworks, its own proprietary, online application is designed to track the accountability and processing of FOIA requests. Our design crew has an intimate knowledge of reporting, communication, and tracking needs and concerns that only comes with first-hand experience. As a result, FOIAworks will be encoded with many tools and functionalities that are guaranteed to make your life easier, and can only be found in FOIAworks.